FAQ

 

HOW MUCH IS POSTAGE?

UK 1st Class postage is £3.50 for print(s), and £1 more for Recorded Delivery.

International shipping varies by country. Once you’ve added item(s) to your cart you’ll be able to view the postage options and costs by entering the country you want the print(s) to be delivered to. Standard and Track/Signed for options are available dependant on country.

 

HOW LONG WILL MY ORDER TAKE?

All orders are printed to order. I aim to dispatch within 2 working days. I’ll be in touch via email once your order has been dispatched.

Within the UK I use First Class Royal Mail, and you can expect your item to arrive within 1-2 working days after dispatch. An upgrade is available at the checkout.

International orders usually arrive 7-14 working days after dispatch. Occasionally customs processing times may mean that an order takes longer than this estimate, so please allow up to 6 weeks for delivery. If you have any questions, please contact me by using the contact form or via email

Standard shipping is not tracked. Shipping upgrades are available at checkout.

 

WHAT SIZE FRAME WILL I NEED FOR THE PRINTS?

All of the prints are A3 size, which measures 29.7cm x 42cm, so you’ll need a frame that will fit this size. Prints are borderless, so please bear this in mind when choosing your frame.

 

WHAT IF THERE IS A PROBLEM WITH MY ORDER?

Please contact me straight away if there is any issue with your order. A great deal of care is taken with each print, and I want you to be completely satisfied with your order.

 

DO YOU ACCEPT RETURNS?

I do. Please read the information on the shipping & returns page for more details

 

ARE YOU AVAILABLE FOR COMMISSIONS?

I certainly am, dependant on current workload. Please don’t hesitate to get in touch via the contact form or via email.